Burnaid Frequently Asked Questions

  1. I have been told I cannot use any creams or lotions as first aid for burns. Is this true? That is correct. The recommended first aid for burns is to run cool water over the burn for 20 minutes and this should be started as soon as possible, preferably within 1 hour. The use of cool running water is still helpful up to 3 hours after the injury has occurred.1 The use of cool running water helps clean the wound, reduce the size (area and depth) of the wound as well as help relieve pain.2,3 Do not use butter, toothpaste and creams as first aid for burns as these can trap in heat and do not help cool the burn.1 They can also cover the wound in a film like substance and make removal and burn assessment for medical practitioners difficult, should you need to seek medical assistance. Ice should not be used as it hasn’t been shown to improve healing of the burn, and may even damage the skin tissue3. If clean, running water is not available, Burnaid® is a useful alternative4. Burnaid® can help cool the burn, reduce the pain and provide a protective barrier over the wound.2-4
  2. How long can you keep Burnaid® products? Burnaid® Dressings are sterile products. The dressings are for single use only. Once opened, the dressing can be used once and then discarded. Do not use the product if the sachet is torn or damaged. Burnaid® dressings should not be stored at temperatures exceeding 30°C. Burnaid® Gel in tubes (containing 4% melaleuca oil), can be used for up to 28 days after opening. Burnaid® gel tubes should be stored below 30°C.
  3. Because Burnaid® products contain a small amount of Tea Tree Oil are there concerns regarding allergies? As with any therapeutic good, some people may experience side effects to its ingredients. Burnaid® contains melaleuca oil (tea tree oil) and some people may experience irritation or a localised allergic reaction to this ingredient.5 If you experience irritation or a skin reaction you should stop using Burnaid® and ask your pharmacist or doctor how to manage your burn. If you do experience a side effect when using a Burnaid® product, please report this to the Medical Information Department at Mundipharma. email: medinfo@mundipharma.com.au
  4. Is it possible to use too much Burnaid®? Burnaid® products are for the first aid treatment of minor burns, scalds or sunburn. You should seek medical advice for more serious burns, for example if the skin has blistered, if the burnt area is bigger than the size of your hand for an adult or a 20c piece for a child, if the skin has broken, or if the burn is deep. Deep burns are often white, mottled or cherry red in appearance.2 If you have any doubts or concerns seek medical attention. Cool dressings such as Burnaid® Dressings can provide pain relief for minor burns and they are intended to be used short-term for first-aid.


1. Australian and New Zealand Burn Association. Burn first Aid Factsheet. Available from http://anzba.org.au [Accessed on 25 August 2015]
2. Hyland EJ et al. Minor burn management; potions and lotions. Aust Prescr 2015;38(4):124-127.
3. Cuttle and Kimble. First aid treatment of burn injuries. Wound Practice and Research 2010; 18(1): 6-13
4. Australian and New Zealand Burn Association. ANZBA use of hydrogels consensus statement 2012 [Accessed 4 September 2015]. Available from: http://anzba.org.au/assets/ANZBA-Use-of-hydrogels-consensus-statement-June-2012-2.pdf
5. Carson CF et al. Melaleuca alternifolia (tea tree) oil: a review of antimicrobial and other medicinal properties. Clin Microbio Rev 2006;19(1):50-62